Privacy Policy

SteroWeb Ltd, Company No. 15573422, Registered in England & Wales.

Registered Office: 82a James Carter Road, Bury St. Edmunds, Suffolk, United Kingdom, IP28 7DE.

Email: hello@steroweb.co.uk

SteroWeb Ltd is responsible for the personal information described in this notice where it acts as controller.

• ●name
• ●business name
• ●email address
• ●telephone or mobile number
• ●business address
• ●billing information
• ●enquiry information
• ●messages and communications
• ●information submitted through forms
• ●service preferences
• ●website usage and technical information
• ●IP address, browser and device information and similar analytics information where collected
• ●customer account and service information
• ●publicly available business information where relevant to legitimate B2B outreach

Information may come from:

• ●information you provide directly
• ●checkout and onboarding forms
• ●email, telephone, SMS or WhatsApp conversations
• ●use of the SteroWeb website
• ●service delivery
• ●publicly available business sources where appropriate
• ●service providers acting on SteroWeb's behalf

• ●responding to enquiries
• ●providing requested services
• ●processing purchases and payments
• ●setting up and maintaining customer services
• ●communicating about service delivery
• ●customer support
• ●invoicing and account administration
• ●improving services and website experience
• ●keeping appropriate business records
• ●fraud and security prevention
• ●complying with legal obligations
• ●appropriate business-to-business marketing where lawful

Depending on the activity, SteroWeb may rely on performance of a contract, steps requested before entering into a contract, legitimate interests, legal obligations, or consent where required.

Where legitimate interests are used, these may include operating and growing the business, responding to business enquiries, improving services, appropriate B2B marketing, and protecting the business and systems. Legitimate interests do not automatically permit every type of marketing.

SteroWeb may use publicly available business information to contact relevant businesses about its services where permitted. You may ask SteroWeb not to contact you again. Suppression and opt-out information may be retained so your preference can be respected.

Payment information may be processed by third-party payment providers. SteroWeb does not store full card details where payments are handled by a third-party processor.

Information may be shared where necessary with:

• ●payment processors
• ●hosting providers
• ●website, CRM and service platforms
• ●communications providers
• ●email and SMS providers
• ●analytics providers
• ●professional advisers
• ●regulators or authorities where legally required

Information is not sold to advertisers.

Some technology providers may process data outside the UK. Where that happens, appropriate legal safeguards are used where required.

SteroWeb keeps personal information only for as long as reasonably necessary for service delivery, customer support, legal and accounting obligations, dispute resolution and legitimate business records. For marketing and outreach suppression records, minimal information may be retained to respect opt-out requests.

Depending on the circumstances, you may have rights including access, correction, deletion, restriction, objection, portability, and withdrawal of consent where processing relies on consent. Not every right applies in every circumstance. To exercise your rights, contact hello@steroweb.co.uk.

You can ask SteroWeb to stop sending marketing communications. Service-related messages necessary to provide an active service may still be sent where appropriate.

The site may use cookies or similar technologies for essential website functionality, analytics, performance, remembering preferences and marketing technologies where applicable. Where non-essential cookies requiring consent are used, the website's consent mechanism is configured appropriately.

SteroWeb uses reasonable technical and organisational measures to protect information. Absolute security cannot be guaranteed.

SteroWeb may link to third-party websites and is not responsible for their independent privacy practices.

This notice may occasionally be updated and the updated date will appear on the page.

If you have a privacy concern, please contact SteroWeb first. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

SteroWeb Ltd, Registered in England & Wales, Company No. 15573422.

Registered Office: 82a James Carter Road, Bury St. Edmunds, Suffolk, United Kingdom, IP28 7DE.

Email: hello@steroweb.co.uk